Effective Online Communication

Communication is a key, must-have skill in today’s employment market. This short online course will help prove to employers that you’re able to communicate confidently and effectively online to different audiences.

 

Is this for you?

This course would be great for anyone working in an office environment such as a PA, Office Manager etc. Also great for anyone looking to work in PR, Media Relations or as a Communications Officer. 

 

 

Award and Associated Qualifications

Awarded 2 CPD points upon successful completion

Start Date

Flexible

Study Type

Blended, Distance Learning, In Centre

Training Type

course

Duration

2 hours

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About this course

We’re spending an ever increasing amount of time online so there has never been a more important time to ensure that how you communicate whilst online is both appropriate and effective. 

This course is designed to teach you how to communicate professionally and effectively online on various platforms.

There are 4 modules in this course: – 

Module One – covers the definition of online communication, connecting to the internet, real-time and delayed communication, types of online audience, the internet and the law.

Module Two – you’ll look at email structure, language and tone, web pages, texting, social media, wikis and instant messaging.

Module Three – covers video conferencing features, preparation and good practice, video presentation features, structure, audience and software, audio conferencing features, preparation, software and good practice.

Module Four – You’ll go through a summary, communication forms, audiences and finally writing and speaking online. 

Aims and Objectives

Pre-Requisites

Finance Options

Career Path

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What's the difference?

We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs

Course

Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.

Diploma

Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses